Increase the value to allow more parallel calls to Exchange to improve performance, or reduce the value if there are errors on Exchange due to a large number of calls from customer engagement apps. The polling interval determines how often server-side synchronization polls your mailboxes for new email messages.Įnter the maximum number of simultaneous connections that can be made to the corresponding email server, per mailbox. If you set a value earlier than the current date, the change will be applied to all newly associated mailboxes, and their emails that were processed earlier will be pulled.Įnter the minimum polling interval, in minutes, for mailboxes that are associated with this email server profile. Email received after the date and time will be processed by server-side synchronization for all mailboxes associated with this profile. Select a protocol that will be used for authentication for incoming and outgoing email. Incoming Authentication Protocol and Outgoing Authentication Protocol This field is automatically populated when you save the record.Ĭhoose Yes if the email channel is on a secure channel and TLS/SSL must be used for receiving email.Ĭhoose Yes if the email channel is on a secure channel and TLS/SSL must be used for sending email. This field shows the port on the email server for accessing the outgoing email. This field is automatically populated when you save the record. This field shows the port on the email server for accessing the incoming email. If you want to use the same credential settings for the incoming and outgoing connections, choose Yes.
#Incoming imap server for gmail password#
Specify the password of the user that will be used together with the username to connect to the email server for sending or receiving email for the mailboxes of users and queues associated with this profile. To enable the option, change the value of the deployment property AllowCredentialsEntryViaNonSecureChannels to 1. Note: If you're using HTTP for customer engagement apps, the User Name and Password fields will be disabled. The username that you specify must have permission to send and receive email from the mailboxes of users and queues associated with this profile. This field is enabled and valid only if Authenticate Using is set to Credentials Specified in Email Server Profile. Not a valid setting.Įnter the username used to connect to the email server for sending or receiving email for the mailboxes of all users and queues associated with this profile. If you select this option, the credentials with which the Asynchronous Service has been configured will be used. This option applies only to Exchange and SMTP email server types. Note: To ensure that the credentials are secured, SQL encryption is used to encrypt the credentials stored in the email server profile if you're processing email by using server-side synchronization. This option requires some configuration on the email server, for example, configuring impersonation rights on Exchange for the mailboxes associated with the profile. The credentials must have impersonation or delegation permissions on the mailboxes associated with the profile. If you select this option, the credentials specified in the email server profile are used for sending or receiving email for the mailboxes of all users and queues associated with this profile. Credentials Specified in Email Server Profile.Note: To ensure that the credentials are secured, SQL encryption is used to encrypt the credentials stored in the mailbox. If you select this option, the credentials specified in the mailbox record of a user or queue are used for sending or receiving email for the respective user or queue. Credentials Specified by a User or Queue.
Select a method to authenticate while connecting to the specified email server. Incoming Server Location and Outgoing Server LocationĮnter the Incoming Server Location and Outgoing Server Location For example, Incoming: and Outgoing: Specify a meaningful name for the profile.Įnter a short description about the objective of the email server profile. Select Settings > Email Configuration > Email Server Profiles.įor an Exchange email server profile, specify the following details: Fields
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